If someone close to you has died here are the immediate steps you need to take.

Here is a UK-specific checklist of what you will need to get done on the administrative side following someone’s death:

1. Immediate steps (first 24–48 hours)

1.1 Get a medical certificate of cause of death (MCCD)

This is essential before anything else can happen.

  • If death occurs in hospital:
    The hospital doctor issues the MCCD and explains next steps.

  • If death occurs at home:

    • Call the person’s GP or NHS 111

    • If death was unexpected → call 999 (this does not automatically mean wrongdoing)

  • If the death is sudden, unexplained, or accidental, it may be referred to the coroner, which can delay paperwork.

You cannot register the death without this certificate.

1.2 Choose a funeral director (optional but common)

You can:

  • Contact a funeral director immediately, or

  • Wait until after registration (there is no legal rush)

Funeral directors can:

  • Collect the body

  • Store it respectfully

  • Guide you through paperwork (but they are not legally required)

You are not legally obliged to use one, but most people do.

2. Registering the death (within 5 days in England & Wales)

2.1 Register the death

This is a legal requirement.

  • Must be done within 5 days (unless coroner involvement delays this)

  • Register at:

    • The register office in the area where the person died

  • You can usually:

    • Book online

    • Attend in person (sometimes by phone)

Who can register?

  • A relative

  • Someone present at the death

  • The person arranging the funeral

  • An official from the hospital or care home

2.2 What you’ll need

Bring (if available):

  • Medical Certificate of Cause of Death

  • NHS number

  • Passport

  • Birth certificate

  • Proof of address

  • Marriage / civil partnership certificate

  • Name and address of the deceased’s GP

You won’t be penalised if you don’t have everything.

2.3 What you’ll receive

The registrar will issue:

  1. Death Certificate

    It’s best to get several certified copies → Needed for banks, pensions, insurance, probate, etc.

  2. Certificate for Burial or Cremation (sent directly to funeral director)

  3. Tell Us Once reference number
    → This is crucial and saves huge admin later

3. Use “Tell Us Once” (high priority)

The UK government offer a service which notifies multiple departments at once.

It informs:

  • HMRC

  • DWP (State Pension, benefits)

  • Passport Office

  • DVLA

  • Local council (council tax, Blue Badge, electoral register)

You can use it:

  • Online

  • By phone

You’ll need:

  • National Insurance number

  • Date of birth

  • Driving licence / passport number (if applicable)

This step alone can remove weeks of admin.

Find out more here: What to do after someone dies: Tell Us Once - GOV.UK

4. Funeral arrangements (days 3–10 typically)

4.1 Check if wishes were left

Look for:

  • A will

  • Funeral plan

  • Written wishes

  • Pre-paid funeral arrangements

The executor does not have to be in place yet to arrange a funeral.

4.2 Paying for the funeral

Funeral costs can usually be paid from:

  • The deceased’s bank account (banks often release funds directly)

  • A pre-paid funeral plan

  • Certain benefits (e.g. Funeral Expenses Payment)

You are not personally liable unless you sign to accept responsibility.

5. Legal and financial admin (weeks 1–8)

5.1 Locate the will

  • Check:

    • Home

    • Solicitor

    • Bank

    • Probate registry

If there is no will, the estate follows intestacy rules.

5.2 Apply for probate (if needed)

Probate is required if:

  • There is property

  • Large sums of money

  • Investments

Who applies:

  • Executor (if will exists)

  • Administrator (if no will)

This can be done:

  • Online

  • Via a solicitor (optional)

5.3 Notify organisations

Typical list:

  • Banks & building societies

  • Mortgage provider / landlord

  • Utility companies (gas, electricity, water)

  • Pension providers

  • Insurance (life, home, car)

  • Credit cards & loans

  • Employer

  • Subscription services (Phone company, car lease, memberships)

Death certificates are usually required.

6. Ongoing responsibilities

6.1 Manage the estate

  • Close accounts

  • Pay debts

  • Distribute assets

  • Keep records (executors can be personally liable for mistakes)

6.2 Emotional and practical support

  • Cruse Bereavement Support

  • GP support

  • Employer bereavement leave

  • School or childcare notifications

7. Common things people don’t realise

  • You don’t need to accept executor duties if named

  • You are not responsible for debts unless jointly held (eg. you are married)

  • You can ask organisations to communicate in writing only

  • You can pause or delay non-urgent admin

  • Grief affects cognition — repetition and reminders help. Try to take a notepad and pen with you and make notes for yourself as you won’t be performing at your normal level.