If someone close to you has died here are the immediate steps you need to take.
Here is a UK-specific checklist of what you will need to get done on the administrative side following someone’s death:
1. Immediate steps (first 24–48 hours)
1.1 Get a medical certificate of cause of death (MCCD)
This is essential before anything else can happen.
If death occurs in hospital:
The hospital doctor issues the MCCD and explains next steps.If death occurs at home:
Call the person’s GP or NHS 111
If death was unexpected → call 999 (this does not automatically mean wrongdoing)
If the death is sudden, unexplained, or accidental, it may be referred to the coroner, which can delay paperwork.
You cannot register the death without this certificate.
1.2 Choose a funeral director (optional but common)
You can:
Contact a funeral director immediately, or
Wait until after registration (there is no legal rush)
Funeral directors can:
Collect the body
Store it respectfully
Guide you through paperwork (but they are not legally required)
You are not legally obliged to use one, but most people do.
2. Registering the death (within 5 days in England & Wales)
2.1 Register the death
This is a legal requirement.
Must be done within 5 days (unless coroner involvement delays this)
Register at:
The register office in the area where the person died
You can usually:
Book online
Attend in person (sometimes by phone)
Who can register?
A relative
Someone present at the death
The person arranging the funeral
An official from the hospital or care home
2.2 What you’ll need
Bring (if available):
Medical Certificate of Cause of Death
NHS number
Passport
Birth certificate
Proof of address
Marriage / civil partnership certificate
Name and address of the deceased’s GP
You won’t be penalised if you don’t have everything.
2.3 What you’ll receive
The registrar will issue:
Death Certificate
It’s best to get several certified copies → Needed for banks, pensions, insurance, probate, etc.
Certificate for Burial or Cremation (sent directly to funeral director)
Tell Us Once reference number
→ This is crucial and saves huge admin later
3. Use “Tell Us Once” (high priority)
The UK government offer a service which notifies multiple departments at once.
It informs:
HMRC
DWP (State Pension, benefits)
Passport Office
DVLA
Local council (council tax, Blue Badge, electoral register)
You can use it:
Online
By phone
You’ll need:
National Insurance number
Date of birth
Driving licence / passport number (if applicable)
This step alone can remove weeks of admin.
Find out more here: What to do after someone dies: Tell Us Once - GOV.UK
4. Funeral arrangements (days 3–10 typically)
4.1 Check if wishes were left
Look for:
A will
Funeral plan
Written wishes
Pre-paid funeral arrangements
The executor does not have to be in place yet to arrange a funeral.
4.2 Paying for the funeral
Funeral costs can usually be paid from:
The deceased’s bank account (banks often release funds directly)
A pre-paid funeral plan
Certain benefits (e.g. Funeral Expenses Payment)
You are not personally liable unless you sign to accept responsibility.
5. Legal and financial admin (weeks 1–8)
5.1 Locate the will
Check:
Home
Solicitor
Bank
Probate registry
If there is no will, the estate follows intestacy rules.
5.2 Apply for probate (if needed)
Probate is required if:
There is property
Large sums of money
Investments
Who applies:
Executor (if will exists)
Administrator (if no will)
This can be done:
Online
Via a solicitor (optional)
5.3 Notify organisations
Typical list:
Banks & building societies
Mortgage provider / landlord
Utility companies (gas, electricity, water)
Pension providers
Insurance (life, home, car)
Credit cards & loans
Employer
Subscription services (Phone company, car lease, memberships)
Death certificates are usually required.
6. Ongoing responsibilities
6.1 Manage the estate
Close accounts
Pay debts
Distribute assets
Keep records (executors can be personally liable for mistakes)
6.2 Emotional and practical support
Cruse Bereavement Support
GP support
Employer bereavement leave
School or childcare notifications
7. Common things people don’t realise
You don’t need to accept executor duties if named
You are not responsible for debts unless jointly held (eg. you are married)
You can ask organisations to communicate in writing only
You can pause or delay non-urgent admin
Grief affects cognition — repetition and reminders help. Try to take a notepad and pen with you and make notes for yourself as you won’t be performing at your normal level.